Frequently Asked Questions
There are no bad questions
Not yet a Customer?
Are you looking to sign up for credit, compliance or soft pull solutions with 700Credit? We make it easy!
- Fill out the form at the bottom of this page
- Call our sales team: (866) 273-3848
- Send us an email: sales@700credit.com
Current Customer?
If you are a current customer of 700Credit and you have any questions, we have added a training and education tab to our 700Dealer.com portal. This feature allows dealers to access training materials and best practices for our products. We keep this information updated with the latest product enhancements and continue to add to the content library. If you can’t find what you are looking for you can reach out to our support team at any time for assistance: (866) 273-3848
If you are a customer of 700Credit, you can log in to our 700Dealer.com portal at any time, navigate to our Training/Education section to find the answers to many common questions as well as user guides to help you with how our products work including:
- How do I read a credit report?
- How do I reset my password?
- What if I submitted a request for a credit report but need to edit it?
- Do you need to know the dealership moved?
- How do I remove a user that is no longer with the dealership?
Why 700Credit?
700Credit is changing the way automotive dealers around the country do business. Since our founding, we have created a new level of service and support to our clients. We have established partnerships with leading data providers such as TransUnion, Experian, Equifax and others. Through these relationships, we are able to continually provide our clients with exceptional service through data and technology. We process more than 1,000,000 credit reports through our system each day for more than 14,000 clients nationwide. Our goal is to streamline your business and help you reach your goals more efficiently.
How do I sign up with 700Credit?
Please fill out the form at the bottom of this page or contact our customer service staff at 1-866-273-3848. You can also reach us by e-mail at sales@700credit.com
When can I start pulling reports online?
Once we receive your application, we will review it for compliance and set-up an onsite inspection. Once approved, you will receive your User ID and Password. We strive to get you up and running in as little as 48 hours.
How do I access reports?
If you are using one of our integration partners you will be able to run and view your reports in that platform. You can also log-in and view your reports through the 700Dealer.com portal. Your reports are also stored and available indefinitely in the 700Dealer.com portal.
For credit reports, do I need an account with an existing bureau?
No. We will process your application. Once you’re approved, you’ll receive a unique User ID and Password and you will be able to process credit reports online instantly.
Can I choose which credit bureau I receive my credit reports from?
Yes, dealers have a choice of which bureaus they want to access, including Experian, TransUnion, Equifax and Vantage.
What do I do when I get an OFAC HIT?
If you get an OFAC hit please call our toll free support line at (866) 273-3848 and we will guide you through the process.
Have a question?
700Credit is ready to answer any questions you may have about our solutions. Fill out our form and a member of our team will reach out to you shortly.