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Webinars
Knowledge is power, which is why we provide our customers with webinars that ensure your dealership’s profitability, safety and compliance. Sign up for one of our upcoming events or view an on-demand webinar at your leisure.
On-Demand
Creating Win-Win Service: Drive Sales Using Prescreens
Dealership teams are often reluctant to approach service customers about upgrading. Why? Because without the right information, the conversation can be very awkward. Prescreens help remove any awkwardness and create sales opportunities that both your team and your customers (sold and conquest) will be excited about. In this webinar, you will learn best practices to master the process.
On-Demand
Are you Ready for your Credit Reporting Compliance Audit?
Is your dealership’s compliance program ready for a government audit? What must your dealership have in place for Red Flag, Adverse Action and RBPN? Laws and regulations change rapidly, making it difficult to stay on top of your dealership’s compliance obligations. And yet the cost of shirkingthis responsibility is high – you really have no choice. In this session, we will review your obligations, so you are ready for your next audit!
On-Demand
Identity Verification – What you should be doing NOW to protect your dealership – and your customers!
During these “self isolating” times, consumers are spending more time shopping online than ever before. Unfortunately reports of fraud are on the rise as well and dealerships need to be vigilant. Do you have the right tools in place to keep your store – and your customers – safe? Identity Verification tools provide a vital service by issuing warnings about your customers that appear to be genuine on the surface but in reality, may be questionable. Synthetic Fraud ID, Red Flag, OFAC, and ID Verification alerts all identify patterns, practices or specific activities that indicate something is amiss – or worth digging in to for further verification before you complete the transaction. These warning messages focus on high-risk applicants, social security numbers, driver’s licenses and addresses. In this session, we will review the tools that are available to protect your dealership, and ensure you are in compliance with the law.
On-Demand
Maximizing Soft Pulls to Drive Leads & Sales During Uncertain Times
The industry is reporting dealership website traffic is remaining steady as consumers are turning to online shopping while they are quarantined at home. Join our Webinar and see how dealers are using Soft Pulls: In web-based solutions to capture consumers who are spending more time on their laptops shopping for vehicles In the service lane to identify vehicles that are in a good position for trade-in In social media applications to maximize exposure to the brand
On-Demand
Your Direction Determines Your Destination: Digital Retailing Part 3 with Tim Cox, SVP of Sales, CarNow
Is your dealership’s compliance program ready for a government audit? What must your dealership have in place for Red Flag, Adverse Action and RBPN? Laws and regulations change rapidly, making it difficult to stay on top of your dealership’s compliance obligations. And yet the cost of shirkingthis responsibility is high – you really have no choice. In this session, we will review your obligations, so you are ready for your next audit!
On-Demand
Is Digital Retailing Ready For Advanced Digital Finance? With Pete MacInnis, Founder and CEO of eLend Solutions
Digital retailing is all about deal generation, not lead generation. It is the start of the deal. With online retail tools, the combination of technology and data are enabling the dealer and the customer to come together much faster. Today, most digital retailing platforms and tools are often returning unqualified payment terms that establish unrealistic expectations. The misleading information perpetuates stereotypes and ultimately creates more skepticism and unavoidable conflict when the terms cannot be honored in-store. When pricing doesn’t match and payments don’t match, you’ve lost that customer. In this webinar, we will explore how advanced digital finance technologies can provide shoppers with qualified, penny-perfect payment terms, matched to actual dealer lender programs – online or before the handoff to F&I in the dealership. And most importantly, we will discuss the positive impacts these technologies can have on finance penetration, sales, profitability and CSI.